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Membership FAQ’s

MEMBERSHIP FAQ’S

How can I become a Friends of City Park Member or renew my membership?
You can purchase a membership or renew online, by calling (504) 483-9376, or by visiting us at 1 Palm Drive, New Orleans, LA 70124. You may also join or renew at the new Botanical Garden and Storyland entrance at the Oscar J. Tolmas Center at 5 Victory Ave, or at City Putt at 8 Victory Ave.

If I purchase a membership today when will it expire?
Your membership will expire one year from the last day of the month the membership was purchased. For example, if you purchase a membership on 10/9/2018, the membership will expire 10/31/2019.

Will I be notified when it is time to renew my membership?
You will first receive an email from us 60 days before your expiration date. You may renew at that point or wait until closer to time. If you choose to wait, we will then mail you a renewal letter to the address you have provided. If your membership still has not been renewed in that time frame, we will send you another email and another letter 30 days before your expiration date, giving you plenty of opportunities to renew! If you need to update your email or mailing address, please call us at (504) 483-9376 or email us at friends@friendsofcitypark.com.

If I renew before my expiration date, will time be deducted from my membership?
You will always receive a full 12 months of membership. Renewing early will help us reduce the amount of renewal reminders we send you.

Once I join, how soon will I receive my membership card(s)?
Please expect to receive your membership card(s) approximately one week from your date of purchase. Until you receive your card(s), you can use a photo ID and a printed confirmation from your online purchase as temporary proof of membership.

Who should I list on my membership?
You may list up to two adults, within the same household/immediate family, on each membership.  We do not list the names of your additional guests, caregivers, or children on our membership cards. The Senior Individual and Individual level memberships will only have one name listed on the membership card, as those levels allow perks for only one individual.

How many membership cards do I receive with my membership?
If you list two adults living at the same address, you will receive two membership cards, one for each of you. If you list one adult, you will receive one membership card. There is a maximum of two membership cards per membership. If you join or renew at the Senior Individual or Individual level, you will only receive one card.

Can I use my duplicate membership card as a separate membership to cover extra guests?
No. A duplicate membership card is issued for the convenience of your household not having to share one card. In the event that your level of membership only covers two adults and both adults are present, no additional adult guests are allowed under your membership, even if you present two cards.

I have two named adults on my membership card; in the event that the other named individual on my membership card is not with me, am I allowed a guest entry for the individual that is with me at the time?
If your membership level is Individual Plus, Family, Family Plus, Patron, or Ambassador, and your card lists two adults on it, in the event that one of the named adults is not present, a guest may access the perk instead. At least one of the named adults must be present to utilize the membership perk, and the membership card may never be passed off to another individual that is not named on the card. Family Plus, Patron, and Ambassador do allow for one additional guest (per membership, not per card; two cards do not represent two separate memberships).

Can I put the membership in my child’s name?
Membership cardholders must be at least 18 years old.

How will I be able to utilize my membership if I have lost or misplaced my membership card?
Once you are a member, your information is entered into our database. With your photo ID, most locations in the Park can access that database to pull up your membership.

How can I replace my lost/stolen membership card?
If your card has been lost or stolen, you can call (504) 483-9376 or email us friends@friendsofcitypark.com and we can issue a new one.

How do I determine when my membership expires?
Your expiration date is printed on the upper right hand corner of your membership card. Once the membership expires, so does the card; when you renew, you will receive a new card with a new expiration date printed on it. If you do not have your card and need to know when you expire, please give us a call (504) 483-9376 or email us friends@friendsofcitypark.com.   

The membership I purchased comes with additional event tickets. How do I receive my tickets?*
In order to receive your event tickets that are provided with your membership level (Patron or Ambassador) you must contact the Friends of City Park office at (504) 483-9376 to reserve your tickets no later than 48 hours prior to the event. We will reach out to you via email prior to the event reminding you of your free tickets. If you are a Patron or Ambassador member and we do not have your email address on file, please let us know. *This is not applicable for Celebration in the Oaks, as no advance tickets may be issued for this special event.

How can I buy a gift membership?
You may do so online https://www.friendsofcitypark.com/gift-memberships/. Or you may call (504) 483-9376 to purchase via phone.

How do I upgrade my membership and how much will it cost?
The cost to upgrade will be the difference between your current membership and the upgraded membership. For example, if you have a Family Membership ($75) and want to upgrade to the Family Plus Membership ($125), you will pay $50. Upgrading your membership does not RENEW your membership. When you upgrade, your expiration date will remain the same. To upgrade your membership, call us at (504) 483-9376.

How does the babysitter privilege work? What membership would I have to buy to be able to use it?
The babysitter privilege comes with the Family Plus, Patron, and Ambassador memberships. The privilege only allows your children and the babysitter/caregiver to enter the facility. If someone is using the “babysitter privilege” be sure to send them with your membership card and a note stating that they have permission to use the membership. The “babysitter” will also need to provide their photo ID.

I am not receiving Friends of City Park emails. How can I begin to receive them?
To begin receiving Friends of City Park emails, you may sign up on our website at the bottom left in the Sign Up section by entering your email address and hitting Submit or you may call (504) 483-9376.

Is any part of my membership purchase tax deductible?
No part of the membership is tax deductible. Please note, per IRS regulations, all charitable organizations must provide a written disclosure statement concerning quid pro quo contributions over $75. Our good faith estimate of fair market value of this membership is equal to or greater than the cost of the membership. Please contact your tax adviser for further guidance.

It’s been over two weeks since I joined or renewed and I have not received my new membership card(s); what should I do?
We process memberships relatively quickly in our office; however, we cannot always account for the post office, so if you have not received your new membership card(s) in a reasonable amount of time, do not hesitate to call or email so that we may reissue them to you.

 

QUESTIONS:
If you have a question about your membership, please call (504) 483-9376 or email Natalie at nrobinson@friendsofcitypark.com.

Martini Madness 2018

MARTINI MADNESS

SEPTEMBER 21 @ 7:00 PM – 11:00 PM

Grab your friends and join us at the Arbor Room and Popp Fountain to taste over 25 specialty martinis from Republic National Distributing Company and enjoy delectable cuisine from over 35 of New Orleans’ best restaurants. The evening will include an exciting raffle, photobooth fun, DJ, and more! Tickets cover all food and drinks for the duration of the fundraiser.

Event Co-Chairs: Ashley Jeansonne and Whitney Wilkinson

All proceeds benefit capital improvements in New Orleans City Park.

TICKET LEVELS:
Before the Madness: 7:00 PM gates open
Reserved table: $500 for a table and admission for 4 people
Reserved seating: $250 for seats and admission for 2 people

General Admission: 8:00 PM gates open
$65 per general admission ticket
$55 per Friends of City Park member ticket

AFTER August 1st
$75 per general admission ticket
$65 per Friends of City Park member ticket

All ticket sales are final, there will be no exchanges or refunds on purchases. In the event of cancellation please regard your ticket purchase as a donation to Friends of City Park. A $2.00 processing fee per ticket will take place for all credit card transactions.

To become a sponsor of Martini Madness 2018 and receive reserved seating, please call (504) 483-9376 or email Jennifer Montgomery at jmontgomery@friendsofcitypark.com.

MEMBERS: If you need to check on your membership to ensure you are active and qualify for the member ticket price, please call (504) 483-9376 or email Natalie Robinson at nrobinson@friendsofcitypark.com.

VOLUNTEERS: if you would like to volunteer at Martini Madness, shifts and sign-up will be available soon.

Bryan Subaru Raffle

All 2018 raffle proceeds will benefit the restoration of the Casino Building. Purchase tickets at the bottom of this page.

2018 Bryan Subaru Forester Outback 

Valued at $25,813

Generously donated by:

  

Official Subaru Rules of Entry_2018

Winner must present a certified check currently estimated at $7,978.78 based on current tax rates for income tax withholding by the close of business Wednesday, August 1, 2018 to receive the prize. Per the IRS, income tax withholding is 25% (federal) and 6% (state) of car value minus the $75 ticket wager.

CONGRATS to Peggy Villemarette on being the lucky winner of the one-of-a-kind hand-Carved Coral Bracelet with Diamonds in 18 kt. Yellow Gold from Valobra Master Jewelers!

Generously donated by:

 

Popp Bandstand

This year makes the 100th anniversary of the Bandstand, which was dedicated on July 4th, 1917 during a wartime festival.

With 12 granite columns and topped with a bronze dome, Popp Bandstand was named for is benefactor, John F. Popp, and is a replica of the Temple of Love in Versailles. In 1916, Popp made a donation to the park to build the Popp Bandstand (located between the Peristyle and Morning Call), which was designed by architect Emile Weil. It was created as a bandstand for live performances but when musicians were not playing, families would gather there to watch the “vitascope”, one of the first types of motion picture projectors.

Proceeds from Martini Madness 2017 will benefit the restoration of Popp Bandstand.

Toast in the Oaks!

Join us as we toast YOU, our generous Friends of City Park members, at Toast in the Oaks!

Thursday, July 13, 2017
5:30 PM – 7:30 PM

Arbor Room at Popp Fountain
30 Zachary Taylor Drive, New Orleans, LA 70124

Complimentary wine and hors d’oeuvres provided by
        

Mingle with supporters as we tell you about Friends of City Park’s milestone growth and exciting upcoming expansion.

This event is generally open to our upper members, but for this year only all current members are invited!

Members must RSVP to attend by filling out the below information or by contacting
Emily Roth at 504-483-9376 or eosterholt@friendsofcitypark.com.

Must be 21+ years old to attend.  Limit two guests per RSVP.  Availability to attend is limited.

Number of people allowed into the event under one membership is outlined in various membership levels. For more information and to purchase an FOCP membership please call 504-483-9376.

REFERRAL PROGRAM

Friends of City Park Membership Referral Month

Friends of City Park members, would you like to be entered for a chance to win a really cool City Park gift package?  All you have to do to participate is refer a friend to us. When they join, they will give us your name and you will be entered into the raffle. For each new member that refers you, that’s another chance your name is entered to win the prize package! This referral initiative will last until July 17, 2018. One lucky winner will be drawn and announced at Friends’ Fest on July 18. A word-of-mouth referral from someone who is enjoying the membership perks we offer is the most trusted form of recommendation. We truly appreciate your support in spreading the word about our great membership program!

Terms and Conditions
• Must be a current Friends of City Park member to participate
• Your name will be entered into the drawing each time a new member you referred to us joins
• The referred member must be a new joining member or an expired member that has been expired for over 5 years
• Need not be present to win

NEW MEMBERS CAN JOIN HERE. 
UPON PURCHASE, ENTER THE REFERRAL MEMBER’S NAME INTO THE “REFERRED MEMBER” LINE.

CITY PEEK TOURS

BEHIND THE SCENES TOURS

Do you want the inside scoop? Friends of City Park is hosting Behind the Scenes Tours with ‘City Peek’. Enjoy a hiking tour in Scout Island, explore Equest Farm and learn about the stables and horses, learn all about the New Orleans Botanical Garden, and get an in depth look at the mini train garden!

Tours are limited to 30-40 people depending on the tour and everyone must sign up in advance to attend.

TICKETS:
Friends of City Park members: $5
Non-Member Kid 4-12: $7
Non-Member Adult: $10
Kids 3 years and under are free

If you would like to sign up for all four tours, please call 504-483-9376.

Saturday, May 6, 2017 – 10:00 a.m. 
Scout Island Tour

Led by Professor and Loyola Chair in Environmental Communication, Bob Thomas, Ph.D.

Come take a hike! Partake in an in-depth tour of Scout Island led by Professor and Loyola Chair in Environmental Communication, Bob Thomas, Ph.D. He was Founding Director of the Louisiana Nature Center, served as Vice President for Environmental Policy at the Audubon Nature Institute, and taught various biology courses at the University of New Orleans from 1979-1996. Dr. Thomas currently serves on the City Park Improvement Association Board. Participants will explore a section of the park that is normally closed to the public and learn about the plants, birds, and other species that inhabit this part of the Park. Please wear comfortable shoes and clothing suited for the weather. The tour will begin at 10 a.m. at the entrance to the forest on Harrison Avenue. Tour size is limited to 30 people.

Saturday, May 20, 2017 – 9:00 a.m. 
New Orleans Botanical Garden Tour

Led by Botanical Garden Education Director, Susan Capley

Explore the New Orleans Botanical Garden with a trained garden guide! The Botanical Garden Tour takes visitors on a meandering walk through the grounds of the historic garden. The tour covers the history of the garden (including information about this Works Progress Administration-funded project) and various exhibits and plant collections throughout the garden. This walking tour lasts approximately 1-1.5 hours and departs from the entrance of the Botanical Garden. Please wear comfortable shoes and clothing suited for the weather. Tour sizes will be limited to 40 people.

Saturday, May 27, 2017 – 10:00 a.m.
Equest Farm Tour
Led by Equest Farm Director, Leslie Kramer

The stables in City Park have attracted people for over 75 years. Through a long and illustrious history, the stables have survived in this urban setting. For one family, it has been a 50 year commitment to this sport and the special relationship between people and horses. Fifty years ago, Ben Brupbacher brought his two oldest daughters to ride at the stables. It began a life-long passion for the sport and the stables. Tour the grounds, with Leslie Kramer one of Ben’s daughters, to enjoy the refurbished barns, covered ring and manicured grounds. While touring, you will be treated to a morning viewing riders practicing from the very beginner to the advanced show rider. A tour of the barns and an introduction to some of the horses in their houses will give you an idea of the personalities of not only the horses but their people. Join us for a view of this urban equestrian life in our own City Park. Please wear comfortable shoes and clothing suited for the weather. Tour will meet at entrance to Equest Farm on Filmore and last 2 hours. Tour size will be limited to 30 people.

Saturday, June 17, 2017 – 10:00 a.m.
Mini Train Tour
Led by City Park Mini Train Expert

The Historic New Orleans Train Garden is one of the park’s hidden gems, tucked away in a vibrant, lush corner of the Botanical Garden. The train garden features typical New Orleans home and building architecture made with botanical materials, and replicas of streetcars and trains that wind around the track. Tour participants will experience an in-depth look at its history, detailed artwork, and maintenance. Following the mini train garden tour, participants will take a ride on the 2-mile long Train Amusement Park Ride around City Park. Tour size will be limited to 40 people.

Bryan Subaru Raffle

BRYAN SUBARU OUTBACK RAFFLES

All 2017 raffle proceeds will benefit the restoration of the Tad Gormley Stadium Field.

2017 Bryan Subaru Outback 2.5i CVT
Generously donated by Bryan Subaru

Valued at $26,919

2017 Subaru Outback 2.5i CVT
City MPG: 25
Hwy MPG: 32
Engine: 2.5i

Highlighted Features
• Electronic stability
• Emergency communication system
• Wireless phone connectivity
• Split folding rear seat
• Remote keyless entry
• CD player
• Trip computer
• Low tire pressure warning

Click here to download a PDF of the complete official rules.

 

Winner need not be present | Winner must be 21 and a US Citizen | Winner responsible for all taxes, 25% of the car value for income tax upon delivery on the car, registration, title and license fees | The vehicle may not be redeemed for cash | Void where prohibited by law.

Online Subaru Raffle ticket sales close at 5:00 p.m. Tuesday, July 18, 2017. Raffle tickets and memberships will be available at Friends’ Fest on July 19, 2017 until the drawing or while supplies last.

Gift Memberships

Give the gift of membership this holiday season! This is the perfect gift for family and friends who have almost everything! Members enjoy park perks year round, including FREE ADMISSION to Celebration in the Oaks, the Carousel Gardens Amusement Park, Storyland, Botanical Garden, Spring and Fall Garden shows as well as valuable discounts throughout the park.

TO PURCHASE A GIFT MEMBERSHIP, CLICK HERE.

PARK PERKS

Celebration in the Oaks – free admission
Amusement Park* – free admission + 10% off amusement park ride season pass
Storyland – free admission
City Putt – $2 off per person per round
New Orleans Botanical Garden – free admission
Boating and Biking**  – 20% off rentals
NOLA City Bark – $5 off membership
City Park/Pepsi Tennis Center – 10% off court rental and city park merchandise
Golf at the North Course – $5 off large bucket of balls
Equest Farms – 10% off individual riding lessons
Fall Festival and Spring Garden Show – free admission
Friends Annual Special Events – discount on tickets
Morning Call – 10% discount on purchases
Parker’s Café – 10% discount on purchases

*Friends of City Park membership does not include rides. For information on an Amusement Park Season Pass click here.

** Big Lake discounts are not applicable during Easter, Memorial Day, 4th of July, or Labor Day weekends.

Friends of City Park Members receive a free subscription to New Orleans Homes and Lifestyles Magazine. If you wish to opt out of this subscription, please email friends@friendsofcitypark.com.

Friends of City Park reserves the right to change membership benefits at any time. Friends of City Park memberships are annual and non-refundable.

QUESTIONS

If you have questions about your membership, please call 504-483-9376 or email Natalie at nrobinson@friendsofcitypark.com