TERMS + CONDITIONS

Terms + Conditions

TERMS + CONDITIONS

Privacy Policy

This privacy policy discloses the privacy practices for www.friendsofcitypark.com. This privacy policy applies solely to information collected by this web site.

Information Collection, Use, and Sharing

Friends of City Park is the sole owner of the information collected on this site. We only have access to and collect information that you voluntarily give us via email or other direct contact from you.

We will use your information to respond to you, regarding the reason you contacted us. We will not share your information with any third party outside of our organization, other than your membership perk of a free subscription to New Orleans Home & Lifestyle Magazine. If you choose to be removed from this mailing list, please contact us via email at friends@friendsofcitypark.com. Unless you ask us not to, we may contact you via email in the future to tell you about events, offers, or changes to this privacy policy.

Access and Control of Information

You may opt out of any future contacts from us at any time. Contact us via email at friends@friendsofcitypark.com or phone at 504-483-9376.

You may do any of the following:
• See what data we have about you, if any.
• Change/correct any data we have about you.
• Have us delete any data we have about you.
• Express any concern you have about our use of your data.

Security

We take precautions to protect your information. When you submit sensitive information via the website, your information is protected both online and offline.
When we collect sensitive information (such as credit card data), it is encrypted and transmitted to us in a secure way. You can verify this by looking for a closed lock icon at the bottom of your web browser, or looking for “https” at the beginning of the address of the web page.

Updates

Our Privacy Policy may change from time to time and all updates will be posted on this page. If you feel that we are not abiding by this privacy policy, you should contact us immediately via telephone at 504-483-9376 or via email to friends@friendsofcitypark.com.

Refund Policy

All sales are final. Memberships and tickets cannot be returned, refunded, or exchanged.

Lost tickets

Lost tickets/memberships will be replaced, with proof of purchase, at the Friends of City Park office or via email at friends@friendsofcitypark.com.

Cancelled Events

Tickets to cancelled Friends of City Park events and sponsorships are a donation to the park. All Friends of City Park events are fundraisers for the park to generate funds for capital improvements.

Bring your Printed Tickets

You must have a pdf reader installed (such as Adobe Acrobat Reader) and a working printer. If your printer does not work, please forward the confirmation email to a friend or family member for printing. Print the pdf as a full page with legible bar codes. The bar-code must be scanned at the gate.

Ticket Validity

Special Event tickets are valid for that event only. Ghosts in the Oaks is a three-day event, but tickets are valid only for the day indicated.